Lufthansa Group

Design Director (Contract)

Customer Experience, Brand Strategy, Pattern Library & Design System (Lufthansa & Lufthansa Group Airlines)

• Lead the effort in establishing a global UX practice and Agile methodology across all digital product teams while also focusing on user-centered design principles.
• Drive long term (12-18 months) UX vision for the Lufthansa suite of applications while ensuring progress towards reaching the vision is realized within current feature development.
• Establish design standards that reflect brand standards across the Lufthansa Group.
• Lead the initiative to develop an extensible interactive style guides and design patterns to be used in ongoing development of new features and extension of existing functionality
• Deliver consistent and timely feedback, training, mentorship and performance reviews of design staff.